Welcome to Epic

7 reasons to choose Epic

The fact you are reading this content tells us that you are probably looking at a number of web design companies with a view to creating or updating a web site. We hope you are: after all, stumbling across the first designer site Google brings up, having a quick glance and deciding “they’ll do” isn’t exactly due diligence. To assist your choice here are the reasons we think Epic stands out from the crowd.

• Been there done that

  We have a long history in the IT industry. We’ve been building web sites since the turn of the millennium and have been operating under the Epic banner since 2007. We are in this for the long haul and don’t plan on going away any time soon. So you can rely on us to be around next year, and the year after, to continue to help you with your online presence.

• Longevity

  Not only can you rely on us to be there for you, you can also trust that any site we build for you will be upgradeable to cope with new technologies as they emerge, without the need for a major rework. So your investment in your business’ website will last a long time, not just a year or two and then need repeating.

• One-to-one relationship

  When you talk to Epic there are no help desks, support centres, or virtual staff between you and us. You will talk directly to the person who is dealing with your site.

• Full range of services

  To make your life easier we don’t JUST build websites – we offer the full range of services you need online. You won’t need to make the often confusing decision as to who to call for advice or support. We can even assist you with your office systems via our services branch if your business would benefit from those services.

• Honest advice

  Yes, of course we would like to do business with you. But that doesn’t mean we’ll ‘fit you up’ with an unsuitable website just to get your money. Every Epic site is custom configured to address your needs and desires, not just an out-of-the-box template that may or may not work for you. In the unlikely event that we believe we can’t do a good job for you in meeting your needs for a website we will tell you so and probably even make a recommendation for someone who can.

• Ongoing support

  We understand that even though you will be able to update your own site, sometimes you’ll forget how to make a particular change, particularly if it’s something you don’t need to do very often. So we expect the “how do I do this” phone calls, we don’t charge exorbitant support fees for a five minute phone call to remind you how it works, and our rates for maintenance work if you want to make a major change and are not confident to DIY are very reasonable.

• Your success matters to us

  Of course it does. Because your success is our success as well. We know that a happy customer at the end of the day means more business for us, because you will recommend us to someone else. So we will pull out all the stops to ensure your website performs the way you need it to in supporting your business requirements.